Case Study: Patient Care Enhanced Through Superior Collaboration Solution

The Challenge

When you’re dedicated to extending and enhancing the lives of cancer patients, there’s no time for technology-related issues to get in the way of providing the best patient care possible. No single medical professional has all the answers, so it’s necessary to be able to collaborate with others who can help ensure patients get the very best cancer treatment available. That need for enhanced collaboration is exactly why a large Texas cancer care facility turned to the collaboration experts at Netsync.

While audio and videoconferencing solutions have been around for years, the technologies supporting them are enhanced with each passing day. When you’re striving to provide the best patient care and outcomes possible, you can’t afford to rely on antiquated technology. You need the greatest and latest. You need Netsync.

Partnering with Leaders Means Delivering the Best Solutions

The client needed a significant upgrade to the communications and collaboration solution they had been using in their boardroom, which they heavily relied on daily, often hourly. Netsync conducted interviews with key stakeholders, ensuring that the solution they would design and deploy would exceed the customer’s expectations. Netsync’s collaboration professionals architected a solution that would incorporate technologies with a number of their key partners, including Cisco, with which they’ve enjoyed a close partnership for over 15 years.

Netsync conducted interviews with key stakeholders, ensuring that the solution they would design and deploy would exceed the customer’s expectations.

Netsync installed 3 LCDs, including an 86-inch LG with a direct connection to the Cisco Room Kit Plus Codec. The Cisco Webex^™ Room Kit Plus removes usage barriers and delivers an unmatched video and audio experience. It enables smarter meetings, smarter presentation capabilities and smarter room and device integrations.

The Cisco Room Kit Plus includes a powerful codec and quad-camera bar with integrated microphones and speakers. It was perfect for the customer’s boardroom, and includes speaker-tracking and auto-framing capabilities. And even though it is rich in features and functionalities, it comes at an affordable price.

Netsync installed a Cisco Quad Camera for pickup and automated camera movement. For audio, they installed and configured ceiling-mounted Cisco microphones and speakers. In addition, they installed 55-inch LCDs on both sides of the boardroom, each utilizing the Cisco Room Kit Plus with duplicated configurations.

Netsync deployed amplifiers from AV technology leader Extron, which daily provides millions of people around the world superior collaborative experiences enhanced by its audiovisual signal processing, distribution and control products. Their amplifiers utilize the Extron patented CDRS^TM (Class D Ripple Steering) technology, which supports high signal fidelity and crystal-clear audio.

Netsync installed the Cisco Telepresence Touch 10 Panel, which supports the seamless sharing of content. It is an intuitive device that provides the customer with an effortless user experience and interaction with a touch or swipe of the finger. Barco Clickshare clickers were provided for use at the conference table, and a Mersive Pod was installed behind the primary screen to provide network connectivity for room participants. Netsync not only installed the devices, but custom-configured them to meet the customer’s needs.

Solution Quarterbacked by the Industry’s Top Professionals

The solution was overseen by Netsync’s talented project management professionals, who conducted a comprehensive kick-off meeting and ensured the project was thoroughly tested and validated prior to deployment. As always, they utilized standard and proven Project Management Institute (PMI) processes and methodologies.

Check That Box

It’s all about delivering better patient care. There isn’t an administrator or medical professional in the world who won’t insist providing it is the very reason they’re passionate about their chosen field. And now, thanks to Netsync, they can better communicate, interact and collaborate with professionals around the world to do just that. This large, prominent cancer care facility now knows that its collaboration solution can check the box next to “Deliver optimal cancer patient care.”