Contact Center
Provide Your Customers Unparalleled Service
When your customers have questions or problems, they expect to be able to contact your organization and get a response quickly. Nothing is more frustrating and likely to jeopardize customer loyalty than anonymous website contact forms, generic “help” email addresses, and unanswered voicemail messages.
A Customer Contact Center offers clients a direct line of communication with your business and provides unparalleled satisfaction. Netsync’s experts can design and implement an IP-based Contact Center with powerful routing and data management tools to field a high volume of customer calls. Web-based management portals give administrators at-a-glance overviews of customer profiles and available resources. And Call Center voice applications integrate with real-time chat and web collaboration, email, and social media tools to deliver a comprehensive customer engagement solution.
Partners Involved
Practices Involved
Enterprise Networking
Scalable, Unified Networks that Provide Security and Flexibility
Netsync designs and implements enterprise-class networks for organizations of all sizes.
Explore More »Cloud Collaboration
Reduce Costs and Expand Capabilities
Cloud collaboration has never been more critical to organizations than it is today.
Explore More »Customer Contact Center
Provide More to Your Customers
A Customer Contact Center offers clients a direct line of communication with your business and provides unparalleled satisfaction.
Explore More »Technology Consulting
Let Netsync Take the Lead in Modernizing Your Business
Netsync’s Services Practice and technology consulting team can lead you to sustainable modernization of your IT systems.
Explore More »Telephony and Voicemail
Large-Scale Deployments to Facilitate Collaboration
Netsync can source and deploy large-scale telephony solutions for enterprises, government agencies, and educational institutions.
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