End-User Deployment and Break/Fix

Netsync’s Managed Services Practice Team eliminates worry and hassle for end-user deployments and hardware break/fix services.

End-User Deployment

Computer systems are critical to today’s active workforce, but configuring, deploying, and repairing those resources can be time-consuming, requiring a significant amount of logistics and effort to ensure that these critical components can support your employees. Replacing a damaged unit can interrupt business, cause downtime, and be highly hazardous to a company’s bottom line. With an end-user deployment agreement, a non-functional device can often be replaced by a fully-loaded and ready-to-go replacement within hours instead of days, keeping business operations running without incident.

Netsync works closely with you to ensure configuration, readiness, and uniformity on each device, including:

• Desktops
• Laptops
• Printers
• Mobile workstations
• Tablets and handheld devices
• VoIP telephones

Break/Fix

Netsync’s Break/fix service repairs or replaces systems if anything breaks, incurring an hourly fee for the service without contracts or monthly payments.

• 24x7x365 coverage
• No contractual minimums
• Fixed pricing
• Ticket processing and management
• Field technician check-in/check-out and remote support
• Test and turn up
• Deliverable collection and auditing