Cybersecurity Products and Services – DIR-CPO-4866

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Netsync DIR contract number: DIR-CPO-4866

You must reference Contract Number on your purchase order.

A copy of the Agreement is available on the DIR website. Please note that this document is in PDF format and requires the Adobe Acrobat Reader to view. This viewer is available free at:  http://get.adobe.com/reader/

Netsync Services Offered

Netsync will provide product and professional services pricing along with any needed configuration assistance that includes, but is not limited to, network assessments, design, implementation, testing, optimizing, training, and any other related services requirements. Netsync supports OEM equipment from HP, Lenovo, Intel, Cisco, Meraki, Dell and Brother. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.

Netsync Network Solutions, Inc. offers Cybersecurity hardware, software, and services through this contract. Customers can purchase directly through this DIR contract.  Contract may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.  Resellers are not available for this contract.

Contract Details

Contract Pricing

Warranty and Liability

Netsync services shall be performed in a skillful and professional manner, using industry best practices and equal to, or surpassing, the requirements identified in each Statement of Work. Customer shall notify Netsync in writing within thirty (30) days after completion of the services in question when any of the services fail to meet the standards of care set forth in this Agreement. If no notification is made within a thirty (30) day period following completion of the services, this will constitute the customer’s final acceptance of the services. If Netsync’s obligations are compromised by reason of any circumstances beyond the reasonable control of Netsync, including without limitation, acts of war, terrorism, civil disobedience, severe weather or other acts of God, failures of suppliers to deliver equipment; then Netsync’s obligation for providing product or services will be on a best effort basis. For third-party products manufactured or supplied to Netsync for resale to customer, Netsync limits warranty to what is offered by the respective manufacturer or supplier. This warranty shall be transferred or assigned to customer, and customer’s recovery is limited to recovery against such manufacturer or supplier for breach of any applicable warranties of manufacturer or supplier. In the event of a claim by customer for breach of product warranty, Netsync must follow the warranty policy established by the manufacturer, which may require return of the warranted item to the manufacturer for repair or replacement.