your computers is the logical choice to make if you have two
or more at your home or business. Share everything from files
and printers to scanners and internet access. Not sure if networking
is right for you? Call us today for a free consultation. We
take the guesswork out of network implementation.
support means more than a quick response to a network crisis.
It's being ready for every contingency. It's customized. It's
based on client needs.
Response Time: When
your end users depend on you for support, depend on NetSync.
We have answers to your most complex networking questions, and
should you ever require it, our engineers can be at your site,
as quickly as you need us to be there.
Desk/Telephone Support : Your first line of support, the
NetSync Help Desk responds to customer's questions when you
need answers fast. Whether you just want troubleshooting over
the telephone, or by e-mail and software support, or an engineer
need to be dispatched to site for an emergency, NetSync can
customize a program tailored to your needs.
Remote Site Management: For immediate assistance in problem
determination for a reason of network outage, NetSync support
team can remotely dial into your network and as a result, we
can be as effective as a team on-site without incurring the
costs associated with on-site support. With NetSync remote site
management, we're as good as being physically on-site. NetSync
proactively manages your network so problems can be corrected
before users are affected. It's stealth management at its best.
employs Preventive Maintenance a set of clearly defined,
realistic expectations of what will occur as outlined in our
methodology and agreed upon by both parties. You know exactly
what you're getting. No confusion. No surprises. We come
into a support situation knowing what you want and you come
out as a winner.
meetings for status and planning. This smart tool for managing
your network is a rare option in many vendor's contracts today.
With NetSync, it is standard.
every six months for smarter management. Effective documentation
is an up-to-date documentation. Documentation is the proof
of how well your network is being supported. Providing you
with this documentation is just another way we support you.
customer reports for network updates. NetSync generates
full reports on network activity at multiple levels.
specific patches Easy access to the software you need. At
NetSync we go the extra length of knowing your network, and
as a result, we proactively make the software patches that can
yield critical enhancement in your network available to you
as you sign on to your resource page within our site. Check
back constantly for specific network centric downloads.
network management. In a nutshell, you're covered. Networks
do go down, but rarely without warning. Proactive remote management
constantly surveys your network and notifies you at the first
sign of trouble. We can give you the head's up when:
drives are going bad (redirect blocks)
sockets show user security issues or hard drive space
out software "hangs" or doesn't work right (especially important
for mission critical applications)
are detected either at the server or the workstation