Networking your computers is the logical choice
to make if you have two or more at your home or business. Share
everything from files and printers to scanners and internet
access. Not sure if networking is right for you? Call us today
for a free consultation. We take the guesswork out of network
Network support means more than a quick response
to a network crisis. It's being ready for every contingency.
It's customized. It's based on client needs.
Response Time: When your end users depend on you
for support, depend on NetSync. We have answers to your most
complex networking questions, and should you ever require it,
our engineers can be at your site, as quickly as you need us
to be there.
Desk/Telephone Support : Your first line of support,
the NetSync Help Desk responds to customer's questions when
you need answers fast. Whether you just want troubleshooting
over the telephone, or by e-mail and software support, or an
engineer need to be dispatched to site for an emergency, NetSync
can customize a program tailored to your needs.
Site Management: For immediate assistance in problem
determination for a reason of network outage, NetSync support
team can remotely dial into your network and as a result, we
can be as effective as a team on-site without incurring the
costs associated with on-site support. With NetSync remote site
management, we're as good as being physically on-site. NetSync
proactively manages your network so problems can be corrected
before users are affected. It's stealth management at its best.
NetSync Technologies employs Preventive
Maintenance a set of clearly defined, realistic expectations
of what will occur as outlined in our methodology and agreed
upon by both parties. You know exactly what you're getting.
No confusion. No surprises. We come into a support situation
knowing what you want and you come out as a winner.
Quarterly meetings for status and planning.
This smart tool for managing your network is a rare option
in many vendor's contracts today. With NetSync, it is standard.
Redocumentation every six months for smarter
management. Effective documentation is an up-to-date documentation.
Documentation is the proof of how well your network is being
supported. Providing you with this documentation is just another
way we support you.
Monthly customer reports for network updates.
NetSync generates full reports on network activity at multiple
Vendor specific patches Easy access to the
software you need. At NetSync we go the extra length of knowing
your network, and as a result, we proactively make the software
patches that can yield critical enhancement in your network
available to you as you sign on to your resource page within
our site. Check back constantly for specific network centric
Proactive network management. In a nutshell,
you're covered. Networks do go down, but rarely without warning.
Proactive remote management constantly surveys your network
and notifies you at the first sign of trouble. We can give you
the head's up when:
- hard drives are going bad (redirect blocks)
- memory stops functioning
- circuit boards overheat
- IP sockets show user security issues or hard
- running out software "hangs" or doesn't work
right (especially important for mission critical applications)
- backup doesn't run
- viruses are detected either at the server
or the workstation